PRIVACY POLICY

1. What Data Is Collected

When you submit our opt-in form or interact with our website, we may collect the following categories of personal information:

• Full name
• Email address
• Phone number (mobile)
• IP address
• Browser type and version
• Device type and operating system
• Pages visited and time spent on our website
• SMS consent status and timestamp

2. How User Data Is Used

We use the information we collect for the following purposes:

• To deliver the wellness services you have requested or inquired about
• To send appointment reminders, session confirmations, and schedule updates via SMS (if you have consented)
• To send marketing and promotional messages about special offers and service updates (only if you have separately consented)
• To respond to your inquiries and provide customer support
• To improve our website and service offerings through analytics
• To comply with applicable legal obligations

3. SMS Opt-In Details

SMS consent is collected through our website opt-in form. The form includes two separate, unchecked checkboxes — one for transactional messages (appointment reminders, schedule updates, booking confirmations) and one for marketing messages (special offers, promotions, service updates). Consent is voluntary and is not required to submit the form or to receive our services.

• Message Frequency: Varies based on your activity and preferences.
• Message & Data Rates: Standard message and data rates may apply depending on your carrier.
• Opt-Out: Reply STOP to any SMS message to unsubscribe at any time. You will receive a one-time confirmation and no further messages.
• Help: Reply HELP to any SMS message for assistance, or contact us at the address below.

4. Cookie & Tracking Practices

Our website may use cookies and similar tracking technologies to enhance your browsing experience and collect analytics data. The types of cookies we may use include:

• Essential cookies: Required for the website to function properly.
• Analytics cookies: Used to understand how visitors interact with our site (e.g., pages visited, time on site). We may use tools such as Google Analytics or similar services.
• Preference cookies: Used to remember your settings and preferences.

You may opt out of non-essential cookies by adjusting your browser settings. Note that disabling cookies may affect the functionality of certain parts of our website.

5. Data Security and Handling

We take reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption of data in transit (SSL/TLS), restricted access controls, and the use of reputable third-party processors who are contractually obligated to maintain the confidentiality and security of your data. In the event of a data breach that affects your personal information, we will notify you as required by applicable law.

6. User Rights

Depending on your location, you may have the following rights with respect to your personal information:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request that we correct inaccurate or incomplete information.
• Deletion: Request that we delete your personal data, subject to applicable legal requirements.
• Portability: Request that we provide your data in a portable format.
• Objection: Object to certain types of processing, including direct marketing.

To exercise any of these rights, please contact us at the address listed in the Contact Information section below.

7. Mobile Information Sharing Statement

8. Contact Information

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Please also review our Terms & Conditions.