These Terms & Conditions ("Terms") govern your use of SMS messaging services provided by Christopher Santiago MS LLC, doing business as Tangible Wellness ("we," "us," or "our"), located at 1500 E Thomas Rd Ste 110, Phoenix, Arizona 85014. By opting in to receive SMS messages from us, you agree to these Terms.
1. Description of SMS Use Cases
Tangible Wellness (Christopher Santiago MS LLC) sends SMS messages for two distinct purposes:
Non-Marketing (Transactional) Messages
These include appointment reminders, session confirmations, class schedule updates, and booking confirmations. These messages are sent to help you manage your wellness appointments and stay informed about your scheduled services.
Marketing & Promotional Messages
These include special offers, discounts, promotional events, and service updates from Tangible Wellness. These messages are only sent if you have separately and explicitly consented to receive them via our opt-in form.
2. Age Restriction
3. Opt-Out Instructions
You may unsubscribe from our SMS messages at any time. To opt out, reply STOP to any SMS message you receive from us. You will receive a one-time confirmation message acknowledging your opt-out request, and no further SMS messages will be sent to your number. You may also contact us directly at the address listed below to request removal from our messaging list.
4. Customer Support Contact
For help with our SMS program, reply HELP to any message, or contact us directly:
Christopher Santiago MS LLC
DBA: Tangible Wellness
1500 E Thomas Rd Ste 110
Phoenix, Arizona 85014
5. Message & Data Rate Disclosure
Standard message and data rates may apply to all SMS messages sent and received as part of our messaging program. Contact your wireless carrier for details about your specific plan and any applicable charges. Tangible Wellness is not responsible for any charges incurred by your wireless carrier.
6. Carrier Liability Disclaimer
Carriers are not liable for delayed or undelivered messages. Message delivery is subject to effective transmission from your network operator. Tangible Wellness and its messaging service providers are not responsible for any delays or failures in message delivery caused by your wireless carrier or network conditions.
7. Privacy Policy
Your use of our SMS messaging services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand how we collect, use, and protect your personal information, including the verbatim mobile information sharing statement required under applicable messaging regulations.
8. Changes to These Terms
We reserve the right to update or modify these Terms at any time. Changes will be effective upon posting the updated Terms to our website. Continued participation in our SMS program after any changes constitutes your acceptance of the revised Terms.